diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 8264933380
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. With this method, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal and then click "send OTP" for the next step. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try using your existing active number. If the number has changed, submit your updated KYC details to the customer support via email to shift your account. This will facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the update, you should be able to log in and enjoy playing the app. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money earned from gaming, excluding bonus amounts. This means you can't withdraw bonus money, only the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted through the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the separate earnings made while playing games using the bonus amount. This means bonus earnings are non-transferable and separate from regular game earnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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